Industry
Business Consulting and Services
Products used
DSR Handling
Founded In
1973
Headquarters
New York, NY
Social Media
The Challenge
Material had been using a legacy privacy & compliance platform, which included separate DSR and CMP tools. Still, as their data landscape became more complex, their rigid structure and manual-heavy processes created new obstacles:
- Time & resource-intensive workflows – Managing hundreds of privacy requests monthly required the team to manually generate and track tickets, consuming more than one full-time technical resource.
- Lack of automation – The system did not support automated request fulfillment, requiring IT and privacy teams to manually process every step.
- Complex configuration - The legacy platform required extensive setup and maintenance, making it difficult to scale and adapt workflows to evolving needs.
- Fragmented tech stack - Instead of a single streamlined solution, privacy operations were spread across three separate platforms, leading to inefficiencies and integration challenges.
Material needed a modern, automation-driven privacy solution that could scale with their data operations and seamlessly integrate into their existing systems.
Why Material Chose MineOS
After evaluating multiple platforms, Material partnered with MineOS because of its:
- Ease & speed of implementation – A user-friendly platform that didn’t require heavy configuration or engineering resources.
- Customization & flexibility – The ability to tailor workflows, build custom integrations and automate processes to fit their exact operational needs.
- Automation-first approach – Eliminated manual work by automating ticketing, request fulfillment and compliance tracking, with real-time alerts via Slack, Teams or email to flag potential policy violations.
- Seamless integration – Direct connectivity with Material’s data infrastructure, ensuring compliance without disrupting data workflows.
Solution & Implementation
MineOS worked closely with Material to develop a tailored privacy automation framework, focusing on:
- Automating DSR fulfillment – Replaced manual ticketing with end-to-end automation for handling data requests.
- Seamlessly integrating privacy into data operations – Ensured privacy processes work in sync with existing analytics and business intelligence tools.
- Providing real-time compliance monitoring – Created a centralized dashboard for tracking privacy requests, opt-outs and data access requests across global regulations.
Moving from our legacy solution to MineOS was a game-changer
In a matter of weeks, we fully transitioned to an automated, streamlined system — eliminating over 80% of manual work and saving more than 30 hours per week. The ability to customize workflows and integrate seamlessly into our systems has completely transformed our privacy operations.
Scott Beizaie
SVP, General Counsel, Material
The Results
By transitioning from its legacy platform to MineOS, Material achieved:
- Quick transition from the legacy provider – Rapid go-live without disrupting existing operations.
- 30+ hours saved per week – Eliminated manual DSR processing through automated request handling.
- 80%+ reduction in manual work – Custom-built automation workflows dramatically reduced operational overhead.
- Scalable, future-proof privacy operations – Created a flexible, automated privacy infrastructure that adapts as their data needs evolve.
Conclusion
For Material, privacy is more than just compliance, it’s about maintaining trust and efficiency while scaling its data intelligence capabilities. With MineOS, it’s transformed its privacy operations from a resource-heavy burden into an automated, streamlined process that allows teams to focus on insights, not administratio
About Material
Built around a powerful research and data analytics core, Material helps clients achieve ambitious growth through insight-driven brand strategy, customer experience, product design and development. Material has a fifty-year history helping world-class companies accelerate and dominate in their respective industries.
We do this through proprietary behavioral science approaches that unlock a deep understanding of the drivers of customer demand, combined with advanced data, analytics and AI that allow us to predict and influence demand curves and accelerate growth. In addition to serving the corporate market, Material has helped some of the world’s most celebrated cultural icons extend their personal brands into new product lines and the most influential brands globally generate new pathways to expanding their impact.
Products used
DSR Handling
Industry
Business Consulting and Services
Founded In
1973
Headquarters
New York, NY
Social Media
The Challenge
Material had been using a legacy privacy & compliance platform, which included separate DSR and CMP tools. Still, as their data landscape became more complex, their rigid structure and manual-heavy processes created new obstacles:
- Time & resource-intensive workflows – Managing hundreds of privacy requests monthly required the team to manually generate and track tickets, consuming more than one full-time technical resource.
- Lack of automation – The system did not support automated request fulfillment, requiring IT and privacy teams to manually process every step.
- Complex configuration - The legacy platform required extensive setup and maintenance, making it difficult to scale and adapt workflows to evolving needs.
- Fragmented tech stack - Instead of a single streamlined solution, privacy operations were spread across three separate platforms, leading to inefficiencies and integration challenges.
Material needed a modern, automation-driven privacy solution that could scale with their data operations and seamlessly integrate into their existing systems.
Why Material Chose MineOS
After evaluating multiple platforms, Material partnered with MineOS because of its:
- Ease & speed of implementation – A user-friendly platform that didn’t require heavy configuration or engineering resources.
- Customization & flexibility – The ability to tailor workflows, build custom integrations and automate processes to fit their exact operational needs.
- Automation-first approach – Eliminated manual work by automating ticketing, request fulfillment and compliance tracking, with real-time alerts via Slack, Teams or email to flag potential policy violations.
- Seamless integration – Direct connectivity with Material’s data infrastructure, ensuring compliance without disrupting data workflows.
Solution & Implementation
MineOS worked closely with Material to develop a tailored privacy automation framework, focusing on:
- Automating DSR fulfillment – Replaced manual ticketing with end-to-end automation for handling data requests.
- Seamlessly integrating privacy into data operations – Ensured privacy processes work in sync with existing analytics and business intelligence tools.
- Providing real-time compliance monitoring – Created a centralized dashboard for tracking privacy requests, opt-outs and data access requests across global regulations.
Moving from our legacy solution to MineOS was a game-changer
In a matter of weeks, we fully transitioned to an automated, streamlined system — eliminating over 80% of manual work and saving more than 30 hours per week. The ability to customize workflows and integrate seamlessly into our systems has completely transformed our privacy operations.
Scott Beizaie
SVP, General Counsel, Material
The Results
By transitioning from its legacy platform to MineOS, Material achieved:
- Quick transition from the legacy provider – Rapid go-live without disrupting existing operations.
- 30+ hours saved per week – Eliminated manual DSR processing through automated request handling.
- 80%+ reduction in manual work – Custom-built automation workflows dramatically reduced operational overhead.
- Scalable, future-proof privacy operations – Created a flexible, automated privacy infrastructure that adapts as their data needs evolve.
Conclusion
For Material, privacy is more than just compliance, it’s about maintaining trust and efficiency while scaling its data intelligence capabilities. With MineOS, it’s transformed its privacy operations from a resource-heavy burden into an automated, streamlined process that allows teams to focus on insights, not administratio
About Material
Built around a powerful research and data analytics core, Material helps clients achieve ambitious growth through insight-driven brand strategy, customer experience, product design and development. Material has a fifty-year history helping world-class companies accelerate and dominate in their respective industries.
We do this through proprietary behavioral science approaches that unlock a deep understanding of the drivers of customer demand, combined with advanced data, analytics and AI that allow us to predict and influence demand curves and accelerate growth. In addition to serving the corporate market, Material has helped some of the world’s most celebrated cultural icons extend their personal brands into new product lines and the most influential brands globally generate new pathways to expanding their impact.
